Education/CredentialsPh D: University of North Carolina at Chapel Hill (Business Administration (Operations Management))MBA: University of Cincinnati (Operations Management)BS: University of Cincinnati (Mechanical Engineering) Contact Information Office 513-556-7174 Email froehlcm@ucmail.uc.edu Research InterestsDr. Froehle"s research focuses on operations management in the healthcare industry, with specific attention to patient flow, capacity management, scheduling, and improving the patient experience. His research also includes significant work on service operations in general, with particular focus on high-tech and technology-enabled services. Peer Reviewed Publications Torabi, Elham; Cayirli, Tugba; Froehle, Craig M; Klassen, Kenneth J; Magazine, Michael; White, Denise L; Ward, Michael J 2020. FASStR: a framework for ensuring high-quality operational metrics in health care. The American journal of managed care, 26 6, e172-e178Kasaie, Parastu; David Kelton, W; Ancona, Rachel M; Ward, Michael J; Froehle, Craig M; Lyons, Michael S 2018. Lessons Learned From the Development and Parameterization of a Computer Simulation Model to Evaluate Task Modification for Health Care Providers. Academic emergency medicine : official journal of the Society for Academic Emergency Medicine, 25 2, 238-249Laker, Lauren F; Torabi, Elham; France, Daniel J; Froehle, Craig M; Goldlust, Eric J; Hoot, Nathan R; Kasaie, Parastu; Lyons, Michael S; Barg-Walkow, Laura H; Ward, Michael J; Wears, Robert L 2018. Understanding Emergency Care Delivery Through Computer Simulation Modeling. Academic emergency medicine : official journal of the Society for Academic Emergency Medicine, 25 2, 116-127Ward, Michael J; Collins, Sean P; Liu, Dandan; Froehle, Craig M 2018. Preventable delays to intravenous furosemide administration in the emergency department prolong hospitalization for patients with acute heart failure. International journal of cardiology, 269 , 207-212Torabi, Elham; Froehle, Craig M; Lindsell, Christopher J; Moomaw, Charles J; Kanter, Daniel; Kleindorfer, Dawn; Adeoye, Opeolu 2016. Monte Carlo Simulation Modeling of a Regional Stroke Team's Use of Telemedicine. Academic emergency medicine : official journal of the Society for Academic Emergency Medicine, 23 1, 55-62Ward, Michael J; Ferrand, Yann B; Laker, Lauren F; Froehle, Craig M; Vogus, Timothy J; Dittus, Robert S; Kripalani, Sunil; Pines, Jesse M 2015. The nature and necessity of operational flexibility in the emergency department. Annals of emergency medicine, 65 2, 156-61Ward, Michael J; Self, Wesley H; Froehle, Craig M 2015. Effects of Common Data Errors in Electronic Health Records on Emergency Department Operational Performance Metrics: A Monte Carlo Simulation. Academic emergency medicine : official journal of the Society for Academic Emergency Medicine, 22 9, 1085-92Laker, Lauren F; Froehle, Craig M; Lindsell, Christopher J; Ward, Michael J 2014. The flex track: flexible partitioning between low- and high-acuity areas of an emergency department. Annals of emergency medicine, 64 6, 591-603Larson, David B; Froehle, Craig M; Johnson, Neil D; Towbin, Alexander J 2014. Communication in diagnostic radiology: meeting the challenges of complexity. AJR. American journal of roentgenology, 203 5, 957-64Ward, Michael J; Froehle, Craig M; Hart, Kimberly W; Collins, Sean P; Lindsell, Christopher J 2014. Transient and sustained changes in operational performance, patient evaluation, and medication administration during electronic health record implementation in the emergency department. Annals of emergency medicine, 63 3, 320-8Ward, Michael J; Marsolo, Keith A; Froehle, Craig M 2014. Applications of Business Analytics in Healthcare. Business horizons, 57 5, 571-582Ward, Michael J; Froehle, Craig M; Hart, Kimberly W; Lindsell, Christopher J 2013. Operational data integrity during electronic health record implementation in the ED. The American journal of emergency medicine, 31 7, 1029-33Kaplan, Heather C; Provost, Lloyd P; Froehle, Craig M; Margolis, Peter A 2012. The Model for Understanding Success in Quality (MUSIQ): building a theory of context in healthcare quality improvement. BMJ quality & safety, 21 1, 13-20Kaplan, Heather C; Brady, Patrick W; Dritz, Michele C; Hooper, David K; Linam, W Matthew; Froehle, Craig M; Margolis, Peter 2010. The influence of context on quality improvement success in health care: a systematic review of the literature. The Milbank quarterly, 88 4, 500-59Halsted, Mark J; Froehle, Craig M 2008. Design, implementation, and assessment of a radiology workflow management system. AJR. American journal of roentgenology, 191 2, 321-7Grooms, Heather R; Froehle, Craig M; Provost, Lloyd P; Handyside, James; Kaplan, Heather C . Improving the Context Supporting Quality Improvement in a Neonatal Intensive Care Unit Quality Collaborative: An Exploratory Field Study. American journal of medical quality : the official journal of the American College of Medical Quality, 32 3, 313-321Kaplan, Heather C; Froehle, Craig M; Cassedy, Amy; Provost, Lloyd P; Margolis, Peter A . An exploratory analysis of the model for understanding success in quality. Health care management review, 38 4, 325-38
Research InterestsDr. Froehle"s research focuses on operations management in the healthcare industry, with specific attention to patient flow, capacity management, scheduling, and improving the patient experience. His research also includes significant work on service operations in general, with particular focus on high-tech and technology-enabled services.
Peer Reviewed Publications Torabi, Elham; Cayirli, Tugba; Froehle, Craig M; Klassen, Kenneth J; Magazine, Michael; White, Denise L; Ward, Michael J 2020. FASStR: a framework for ensuring high-quality operational metrics in health care. The American journal of managed care, 26 6, e172-e178Kasaie, Parastu; David Kelton, W; Ancona, Rachel M; Ward, Michael J; Froehle, Craig M; Lyons, Michael S 2018. Lessons Learned From the Development and Parameterization of a Computer Simulation Model to Evaluate Task Modification for Health Care Providers. Academic emergency medicine : official journal of the Society for Academic Emergency Medicine, 25 2, 238-249Laker, Lauren F; Torabi, Elham; France, Daniel J; Froehle, Craig M; Goldlust, Eric J; Hoot, Nathan R; Kasaie, Parastu; Lyons, Michael S; Barg-Walkow, Laura H; Ward, Michael J; Wears, Robert L 2018. Understanding Emergency Care Delivery Through Computer Simulation Modeling. Academic emergency medicine : official journal of the Society for Academic Emergency Medicine, 25 2, 116-127Ward, Michael J; Collins, Sean P; Liu, Dandan; Froehle, Craig M 2018. Preventable delays to intravenous furosemide administration in the emergency department prolong hospitalization for patients with acute heart failure. International journal of cardiology, 269 , 207-212Torabi, Elham; Froehle, Craig M; Lindsell, Christopher J; Moomaw, Charles J; Kanter, Daniel; Kleindorfer, Dawn; Adeoye, Opeolu 2016. Monte Carlo Simulation Modeling of a Regional Stroke Team's Use of Telemedicine. Academic emergency medicine : official journal of the Society for Academic Emergency Medicine, 23 1, 55-62Ward, Michael J; Ferrand, Yann B; Laker, Lauren F; Froehle, Craig M; Vogus, Timothy J; Dittus, Robert S; Kripalani, Sunil; Pines, Jesse M 2015. The nature and necessity of operational flexibility in the emergency department. Annals of emergency medicine, 65 2, 156-61Ward, Michael J; Self, Wesley H; Froehle, Craig M 2015. Effects of Common Data Errors in Electronic Health Records on Emergency Department Operational Performance Metrics: A Monte Carlo Simulation. Academic emergency medicine : official journal of the Society for Academic Emergency Medicine, 22 9, 1085-92Laker, Lauren F; Froehle, Craig M; Lindsell, Christopher J; Ward, Michael J 2014. The flex track: flexible partitioning between low- and high-acuity areas of an emergency department. Annals of emergency medicine, 64 6, 591-603Larson, David B; Froehle, Craig M; Johnson, Neil D; Towbin, Alexander J 2014. Communication in diagnostic radiology: meeting the challenges of complexity. AJR. American journal of roentgenology, 203 5, 957-64Ward, Michael J; Froehle, Craig M; Hart, Kimberly W; Collins, Sean P; Lindsell, Christopher J 2014. Transient and sustained changes in operational performance, patient evaluation, and medication administration during electronic health record implementation in the emergency department. Annals of emergency medicine, 63 3, 320-8Ward, Michael J; Marsolo, Keith A; Froehle, Craig M 2014. Applications of Business Analytics in Healthcare. Business horizons, 57 5, 571-582Ward, Michael J; Froehle, Craig M; Hart, Kimberly W; Lindsell, Christopher J 2013. Operational data integrity during electronic health record implementation in the ED. The American journal of emergency medicine, 31 7, 1029-33Kaplan, Heather C; Provost, Lloyd P; Froehle, Craig M; Margolis, Peter A 2012. The Model for Understanding Success in Quality (MUSIQ): building a theory of context in healthcare quality improvement. BMJ quality & safety, 21 1, 13-20Kaplan, Heather C; Brady, Patrick W; Dritz, Michele C; Hooper, David K; Linam, W Matthew; Froehle, Craig M; Margolis, Peter 2010. The influence of context on quality improvement success in health care: a systematic review of the literature. The Milbank quarterly, 88 4, 500-59Halsted, Mark J; Froehle, Craig M 2008. Design, implementation, and assessment of a radiology workflow management system. AJR. American journal of roentgenology, 191 2, 321-7Grooms, Heather R; Froehle, Craig M; Provost, Lloyd P; Handyside, James; Kaplan, Heather C . Improving the Context Supporting Quality Improvement in a Neonatal Intensive Care Unit Quality Collaborative: An Exploratory Field Study. American journal of medical quality : the official journal of the American College of Medical Quality, 32 3, 313-321Kaplan, Heather C; Froehle, Craig M; Cassedy, Amy; Provost, Lloyd P; Margolis, Peter A . An exploratory analysis of the model for understanding success in quality. Health care management review, 38 4, 325-38
Torabi, Elham; Cayirli, Tugba; Froehle, Craig M; Klassen, Kenneth J; Magazine, Michael; White, Denise L; Ward, Michael J 2020. FASStR: a framework for ensuring high-quality operational metrics in health care. The American journal of managed care, 26 6, e172-e178Kasaie, Parastu; David Kelton, W; Ancona, Rachel M; Ward, Michael J; Froehle, Craig M; Lyons, Michael S 2018. Lessons Learned From the Development and Parameterization of a Computer Simulation Model to Evaluate Task Modification for Health Care Providers. Academic emergency medicine : official journal of the Society for Academic Emergency Medicine, 25 2, 238-249Laker, Lauren F; Torabi, Elham; France, Daniel J; Froehle, Craig M; Goldlust, Eric J; Hoot, Nathan R; Kasaie, Parastu; Lyons, Michael S; Barg-Walkow, Laura H; Ward, Michael J; Wears, Robert L 2018. Understanding Emergency Care Delivery Through Computer Simulation Modeling. Academic emergency medicine : official journal of the Society for Academic Emergency Medicine, 25 2, 116-127Ward, Michael J; Collins, Sean P; Liu, Dandan; Froehle, Craig M 2018. Preventable delays to intravenous furosemide administration in the emergency department prolong hospitalization for patients with acute heart failure. International journal of cardiology, 269 , 207-212Torabi, Elham; Froehle, Craig M; Lindsell, Christopher J; Moomaw, Charles J; Kanter, Daniel; Kleindorfer, Dawn; Adeoye, Opeolu 2016. Monte Carlo Simulation Modeling of a Regional Stroke Team's Use of Telemedicine. Academic emergency medicine : official journal of the Society for Academic Emergency Medicine, 23 1, 55-62Ward, Michael J; Ferrand, Yann B; Laker, Lauren F; Froehle, Craig M; Vogus, Timothy J; Dittus, Robert S; Kripalani, Sunil; Pines, Jesse M 2015. The nature and necessity of operational flexibility in the emergency department. Annals of emergency medicine, 65 2, 156-61Ward, Michael J; Self, Wesley H; Froehle, Craig M 2015. Effects of Common Data Errors in Electronic Health Records on Emergency Department Operational Performance Metrics: A Monte Carlo Simulation. Academic emergency medicine : official journal of the Society for Academic Emergency Medicine, 22 9, 1085-92Laker, Lauren F; Froehle, Craig M; Lindsell, Christopher J; Ward, Michael J 2014. The flex track: flexible partitioning between low- and high-acuity areas of an emergency department. Annals of emergency medicine, 64 6, 591-603Larson, David B; Froehle, Craig M; Johnson, Neil D; Towbin, Alexander J 2014. Communication in diagnostic radiology: meeting the challenges of complexity. AJR. American journal of roentgenology, 203 5, 957-64Ward, Michael J; Froehle, Craig M; Hart, Kimberly W; Collins, Sean P; Lindsell, Christopher J 2014. Transient and sustained changes in operational performance, patient evaluation, and medication administration during electronic health record implementation in the emergency department. Annals of emergency medicine, 63 3, 320-8Ward, Michael J; Marsolo, Keith A; Froehle, Craig M 2014. Applications of Business Analytics in Healthcare. Business horizons, 57 5, 571-582Ward, Michael J; Froehle, Craig M; Hart, Kimberly W; Lindsell, Christopher J 2013. Operational data integrity during electronic health record implementation in the ED. The American journal of emergency medicine, 31 7, 1029-33Kaplan, Heather C; Provost, Lloyd P; Froehle, Craig M; Margolis, Peter A 2012. The Model for Understanding Success in Quality (MUSIQ): building a theory of context in healthcare quality improvement. BMJ quality & safety, 21 1, 13-20Kaplan, Heather C; Brady, Patrick W; Dritz, Michele C; Hooper, David K; Linam, W Matthew; Froehle, Craig M; Margolis, Peter 2010. The influence of context on quality improvement success in health care: a systematic review of the literature. The Milbank quarterly, 88 4, 500-59Halsted, Mark J; Froehle, Craig M 2008. Design, implementation, and assessment of a radiology workflow management system. AJR. American journal of roentgenology, 191 2, 321-7Grooms, Heather R; Froehle, Craig M; Provost, Lloyd P; Handyside, James; Kaplan, Heather C . Improving the Context Supporting Quality Improvement in a Neonatal Intensive Care Unit Quality Collaborative: An Exploratory Field Study. American journal of medical quality : the official journal of the American College of Medical Quality, 32 3, 313-321Kaplan, Heather C; Froehle, Craig M; Cassedy, Amy; Provost, Lloyd P; Margolis, Peter A . An exploratory analysis of the model for understanding success in quality. Health care management review, 38 4, 325-38