Today is Sunday, Jul. 22, 2018

Department of

Department of Internal Medicine

Residency Programs

Quality Improvement Training

Quality Improvement

Our goal is to ensure that all of our residents graduate possessing the tools to contribute to quality initiatives as fellows and faculty.  We have an experiential Med-Peds specific QI curriculum that is team-based, longitudinal, and focused on care of our residents’ clinic patients.  Our residents learn the Model for Improvement framework and use tools developed by CCHMC’s nationally-recognized Anderson Center ( to work through self-selected QI projects from start to finish.  Some highlights of our QI experiences include:

  • Robust, personalized clinic performance data. Our residents receive confidential monthly reports showing their personal performance on multiple outcome metrics (e.g. vaccination rates, preventative health metrics, etc.).These reports are used solely for resident self-reflection and improving their care delivery, not for summative (grading) purposes.
  • Defense of the Measures– Both Med-Peds and IM residents are given control of which clinical measures are followed in our performance data.Each year, residents present updated evidence on various measures (e.g. PSA screening, mammogram intervals, etc.) to ensure our dashboard is in line with the latest evidence.In this way, residents lead the way on shaping our performance data.
  • Inpatient QI experience at CCHMC on one of our general hospital medicine teams.Residents rotating on this team participate in a longitudinal inpatient QI project with coaching from one of our QI faculty.
  • One-on-one QI didactic sessions with our Med-Peds QI APD during the intern year ambulatory rotation.
  • We also have experts in Lean methodology available to mentor our residents, as well as advanced QI experiences (both in Model for Improvement and Lean) through the Anderson Center for those who are passionate about quality improvement and looking for even more advanced training.


Our residents and faculty strive to deliver safe, effective, quality patient care, and we will provide you with opportunities for continuous improvement while learning QI strategies.

  1. Warm EJ, Jacobs N, Neville J, Schauer D. Defense of the measures: a tool for engaging integrated care teams in outcomes measurement. Journal of graduate medical education. 2014;6(2):370-372.

More Information

For more information on the Medicine-Pediatrics Residency Program, please contact us at:

Medicine-Pediatrics Residency Program
UC Department of Internal Medicine
231 Albert Sabin Way
Mail Location 0535
Cincinnati, OH 45267-0535

Phone: 513-584-0397
Fax: 513-584-0369

Program Director:
Jennifer K. O’Toole, MD, MEd
Associate Professor of Internal Medicine and Pediatrics